Financial settings and VAT

The Default VAT rate in Settings → Financial Settings is the starting rate for customer amounts. Choose a preset or a custom rate and save it before entering a large set of services. A customer's Tax Details can override the general rate for that customer.

Service amounts are entered excluding VAT. Climenos shows the VAT amount and final total separately, so a 100-unit net service at 24% VAT has 24 units of VAT and a 124-unit total. Check both the customer-specific rate and the service amount when a displayed total looks unexpected.

The rate affects how service, renewal, payment and financial figures are presented. A later change to the default should not be treated as an audit of existing invoices or past payments; review existing records before making accounting decisions. Individual customer exceptions belong in the profile, not in a workaround price.

For a complete flow, see Services, Customer renewals and Finance.