Reports overview

Reports is available when your plan includes advanced reports. The screen contains Settings with Customer mappings, Connections and Diagnostics, plus Create maintenance report and Report history. A customer website and its reporting connections must be configured before every section of a report can contain useful information.

Reports bring together available maintenance, security, backup, performance and connected Google information for a chosen period. They communicate what happened on a customer's website; an unavailable data source may leave a section incomplete rather than implying a healthy result.

In Report history, review customer, period, status, report and feedback. The most recent 80 reports are retained; older reports are removed automatically. Open or send the appropriate report from its row, and check the customer's response where feedback is recorded.

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Next: Create a maintenance report and Google reporting.