Add a customer
Build a usable profile before assigning services and work.
Add a customer
- Open Customers → Add Customer.
- In Customer Card, enter the customer's first and last name, email, phone and website. Select the customer's language so supported portal text and messages use the appropriate language.
- Add the customer logo and portal user details if you want the person to sign in and see their own dashboard. For a new customer, a password is required; leave an existing password blank when you do not want to change it.
- In Tax Details, check whether this customer needs a rate different from the workspace default.
- Save the customer, then return to the profile to add services, documents or a Connector pairing.
The website address matters for pairing and reporting. Use the public site address consistently. You can save a basic customer first and fill in the remaining areas later.
See Customer profile and VAT settings.