---
title: Financial settings and VAT
description: Set the default VAT rate and understand customer overrides.
category: Settings
order: 6
categoryOrder: 20
---

# Financial settings and VAT

The **Default VAT rate** in **Settings → Financial Settings** is the starting rate for customer amounts. Choose a preset or a custom rate and save it before entering a large set of services. A customer's **Tax Details** can override the general rate for that customer.

Service amounts are entered **excluding VAT**. Climenos shows the VAT amount and final total separately, so a 100-unit net service at 24% VAT has 24 units of VAT and a 124-unit total. Check both the customer-specific rate and the service amount when a displayed total looks unexpected.

The rate affects how service, renewal, payment and financial figures are presented. A later change to the default should not be treated as an audit of existing invoices or past payments; review existing records before making accounting decisions. Individual customer exceptions belong in the profile, not in a workaround price.

For a complete flow, see [Services](/docs/customers/services), [Customer renewals](/docs/renewals/customer-renewals) and [Finance](/docs/financial/overview).