---
title: Email settings and templates
description: Manage sender identity, branding, previews and message subjects.
category: Settings
order: 4
categoryOrder: 20
---

# Email settings and templates

**Settings → Email Settings** controls the identity and presentation of Climenos messages. Set the **sender name**, **sender email**, **reply-to address** and the email address that receives administrator notifications. Use an inbox that someone actually monitors for replies and support messages.

## Branding

Choose a template design and supply a logo, brand name, business address, phone numbers, email and, where relevant, registration number. Signature and social links appear in the message design. Template colour controls let you align the header, buttons and surrounding areas with your brand. The optional Google review link is used where a review invitation is available.

## Preview before sending

The **Live Email Preview** and preview controls show representative messages without requiring a real customer event. Preview the design and test delivery to an address you control before enabling wide customer notifications. Example details in a preview are samples, not a real customer record.

Templates cover service renewal reminders, support hours added or used, support work and payment reminders, invoices, project updates and support-ticket messages. The visible **Reminder Email Subjects** include the 15-, 7- and 1-day renewal stages, support-hour changes, support payment reminders and project customer action. You can also stop reminders for services already expired.

Customer-facing text follows the customer's language where the message supports it; set that language in the [Customer profile](/docs/customers/customer-profile). Check both language variants in preview if you serve both English and Greek customers.

Related: [Notifications](/docs/settings/notifications) and [Email log](/docs/customers/email-log).