---
title: Access and Connector
description: Manage customer credentials and the website pairing.
category: Customers
order: 8
categoryOrder: 30
---

# Access and Connector

**Access & Connector** contains **Customer Credentials** and **Connector Settings**. Customer Credentials is an administrator area for access details associated with the customer. Store and reveal those details only when needed for authorised work; they are separate from the customer's own portal login.

Connector Settings supplies the connection details for the customer's WordPress website. The domain pairing must match the actual customer site. Once paired, inspect the status on the customer site and the information appearing in Climenos before relying on maintenance reports. Changing connection details on one side may require updating the other side too.

For the customer-site screens and a safe troubleshooting sequence, see [Climenos Connector](/docs/connector/overview) and [Connector troubleshooting](/docs/connector/troubleshooting).